top of page

Beyond the Commission Trap: Why Transparency Matters in Relocation Services

Updated: Mar 25

What’s the real cost of “free” services? It’s a question that global professionals, expats, and digital nomads often ask when navigating the maze of service platforms. Whether it’s a food delivery app or a moving service marketplace, the promise of “free” often hides something far less appealing.


The Hidden Price of Convenience


Think back to your last delivery order. Did you notice the price difference between the app and the restaurant’s direct menu? That’s because many platforms charge vendors commission fees as steep as 10–35%. While this keeps the service “free” for the consumer, the reality is very different:


  • Higher Costs: Vendors raise prices to offset the commission fees.

  • Slimmer Margins: Small businesses operate with even thinner profit margins.

  • A Lack of Transparency: You don’t realize you’re paying a premium.

  • Breach of Trust: Learning you could’ve paid less by going direct feels a bit like betrayal.


The relocation industry faces a similar challenge. Many moving service platforms charge providers commissions of up to 15% for each customer. Unfortunately, these inflated fees aren’t absorbed by the platforms or providers; they get passed along to you.

This raises an important question. Why are we, as professionals who value efficiency and accountability, willing to pay more for less transparency?


Choosing Transparency Over Commissions for Relocation Services


At MyExpatGo, we knew there had to be a better way. From day one, we set out to create a relocation model that prioritized clarity, fairness, and trust. Our subscription-based model was born from this mission. Here’s how it works: rather than collecting commissions from service providers, you pay a transparent subscription fee for direct access to expert relocation services.  


Why is this approach revolutionary?


For Customers:

  • Real Pricing: The quotes you receive are exactly what the service costs. No markups, no guesswork.

  • Unbiased Matching: Recommendations are based solely on what works for you, not who pays us commissions.

  • Direct Connections: You work directly with experienced providers, fostering trust and better communication.


For Service Providers:

  • Fair Earnings: Providers keep their full earnings without paying steep commissions.

  • Better Rates: By maintaining control over pricing, they can offer you more competitive options.

  • Quality Over Numbers: Freed from commission battles, providers focus on what truly matters – service excellence.


It’s a win-win system designed to bring clarity back to the relocation process.


Why Transparency Builds Trust


Relocating is challenging enough. Hidden fees and questionable pricing models only add unnecessary stress. With MyExpatGo, our subscription model ensures we’re accountable only to you. Our success isn’t measured by commissions but by delivering a smooth, empowering relocation experience that sets you up for success in a new destination.

This commitment to transparency stems from the personal experience of MyExpatGo’s founder, Mari Juk. Having relocated internationally five times, she knows firsthand what global citizens need during transition and how trust can make or break the experience.


The Future of Service Marketplaces


Transparency isn’t just a buzzword; it’s becoming a standard for service platforms. Consumers are more aware than ever of hidden costs and commissions. Over time, we believe the demand for fair, transparent models like ours will grow. Our approach isn’t about maximizing profit from service providers; it’s about creating lasting value for everyone in the process.


Discover Transparent Relocation Today


Are you planning a move to Malaysia? Take a moment to think about the true cost of “free” marketplace platforms. With MyExpatGo, you can take control of your relocation through transparency, fair pricing, and premium service recommendations.



Text reads "Moving Services Partner Registration Now Open." Background shows a digital map. Logo and website "www.myexpatgo.com" visible.

Discover how MYEXPATGO can support your relocation. 

Happy cartoon unicorn

Get expert tips direct in your inbox.

Join our mailing list

bottom of page